Production & Delivery
Our personalised woven clothing labels, stickers and bag tags are conveniently made locally in Leongatha, Victoria.
Local Production Times:
- Woven Clothing Labels: 2-3 Working days
- Bag Tags: 2-3 Working Days
- Printed Name Labels: 2-4 Working days
- Allergy Stickers: 2-4 Working days
- Value Packs: 2-4 Working days
Overseas Production Times:
- Travel Accessories: 7-10 Working Days
- Pet Accessories: 7-10 Working Days
- Printed Heat Seal Clothing Labels: 7-10 Working Days
All overseas orders are produced in China by our parent company.
Please note production times may vary during our back to school peak period from mid November – Early February.
Delivery - All orders are delivered by Australia Post.
Standard Post within Australia - please allow 2-4 days for delivery within Victoria and 3-7 days for other states.
Express Post within Australia - please allow 1-2 days for delivery within Victoria and 3-5 days for other states.
International Postage - please allow 2-3 weeks for delivery.
New Zealand Postage - please allow 10 -14 days for delivery using Standard Post and up to 5 days delivery for Express Post International.
The above delivery days are estimates only as mentioned on the Australia Post website. Your order will be delivered into the mailbox or P.O Box supplied, please double check your delivery address as once the order has been placed this address cannot be changed.
If Express Post is selected it will not change the production times stated above.
If your order is urgent, we recommend you select Express Post at delivery to ensure you receive your products as soon as possible. For luggage straps or pet collars and leads, please contact our friendly customer service team on email@example.com or 1800 020 204 if you need to arrange urgent delivery.
Orders containing personalised luggage straps or pet collars/leads with woven nametapes, bag tags or printed name labels will be sent in two separate deliveries.
Orders containing printed heat seal labels, woven nametapes, bag tags or printed name labels will be sent in the one delivery.