Terms & Conditions

Terms and Conditions of Use

1. Conditions of use

Use of this signifies your agreement to the terms and conditions.

2. Restrictions on use of materials

3. Disclaimer

Cash’s Apparel Solutions Pty Ltd (ABN 98 159 204 949) makes no representation or warranties with respect to cashs.com.au or its contents, which are provided for use “AS IS” and “AS AVAILABLE”.

Cash’s Apparel Solutions Pty Ltd does not warrant the functions, information or links contained on cashs.com.au or that its contents will meet your requirements, or will be uninterrupted or error free or that the site or server that makes it available are free of viruses, worms or other harmful components.

4. Online Security

Our online credit card screen is operated and protected by Veripay. All credit card and debit card details are transmitted within Veripay's secure credit card environment.

We do not store credit card details and as such have no liability to the misuse of credit cards.

For further information on the Veripay security please refer to www.xilo.com

Terms and Conditions of Sale

1. Orders

You can submit an order for products by completing the details on the order page and clicking on Add to cart.  You can add as many orders as you wish to your cart before submitting the cart for processing.

We are under no obligation to accept your order, but would normally do so where the product is currently available and your credit/debit card payment is approved by your credit/debit card company.

If your order is accepted a binding agreement between us will be in place based on these terms and conditions.

2. Pricing

All prices include GST at 10% where applicable.

A delivery fee will be charged additional on all orders.

All prices are in Australian Dollars (AUD) unless otherwise stated.

3. Delivery

We expect to despatch your order within 10 working days of date of your order. Actual delivery time will vary according to local postal delivery times.  If you wish for us to re deliver the products to you, you will need to authorise a charge to your specified credit/debit card for an additional delivery fee. Despatch times will be extended during peak periods Dec, Jan and Feb.

Cash’s dispatches all orders within Australia via Australian Post.

For Express Post orders, Cash's cannot guarantee overnight delivery as it is dependent upon the recipient’s state and town. Please therefore allow 1-5 working days. For further details on Express Post delivery times and terms and conditions, please visit the Australia Post website (www.australiapost.com.au)

For overseas orders customs and import duties may be payable.  Any charges levied once the package reaches your country will be your responsibility.  We do not control these charges and we cannot estimate the cost of these charges as customs policies vary from country to country.  You may want to contact your local customs office for further information.

4. Payment

We will charge your credit/debit card account at the time your order is accepted.  Please refer to our online security terms above for security details.

Payment can be made by using one of the following credit cards:

MasterCard

Visa

Credit card and debit card details are transmitted within a secure environment although we give no warranty in this respect.

5. Refunds and Returns

If your purchase is faulty, simply return the goods to us stating the reason for the return within 14 days for a full refund or replacement.

Goods should be returned to:

Cash’s Apparel Solutions Pty Ltd

Nametapes Department

Suite 303, 12 Cato St
Hawthorn 

Victoria, Australia 3123

6. Warranties

We will replace products free of charge or, refund to you the price of the products by credit to your credit/debit card account.  This only applies if the instructions governing the use of the products have been followed.  These instructions are detailed below. Claims will not be accepted for colour or size variation against that represented on this website or any spelling errors or omissions.  We will not have any further liability in respect of the products

The faulty products should be returned as per the return condition above.

7. Instructions for use of products

Nametape and character sizing are displayed as close as possible to actual.  Please take care with long names, being mindful of the finished length of the product.

All spelling and punctuation is the responsibility of the purchaser.  Please check your order carefully.

All nametapes are polyester, washable and dry cleanable.

It is recommended that nametape ends be folded under and sewn down.

Take care not to pull at threads, as the tapes are woven and will fray if treated roughly prior to being sewn on.

If you intend to store your nametapes for a length of time, please remove from packaging and store in an envelope to prevent discolouring.

For orders where nametapes exceed 25 characters, or bulk orders exceeding 500 nametapes please call 1800 006 256 and speak to one of customer service advisors about your order.

Iron-on Nametapes not recommended for Commercial laundries (Aged Care, Boarding Schools)

8. Complaints

If you have any complaints or comments about our web site or any of the products offered for sale, please contact nametapes@cashs.com.au or phone 1800 006 256 

9. Privacy

We take your privacy very seriously and will treat all of your personal information in accordance with all applicable data protection laws in Australia.

Please refer to our privacy statement page on our website for further information.

This site is owned and operated by Cash’s Apparel Solutions Pty Ltd.  Unless otherwise indicated the contents of this site are the property of Cash’s Apparel Solutions Pty Ltd and are protected, without limitation, pursuant to copyright and trademark laws.

No material from cashs.com.au and nametapes.com.au may be copied, reproduced, uploaded, republished, posted, transmitted or distributed in any way without written express permission from Cash’s Apparel Solutions Pty Ltd.

Cash’s dispatches all orders within Australia via Australia Post.

For Express Post orders, Cash's cannot guarantee overnight delivery as it is dependent upon the recipient’s state and town. Please therefore allow 1-5 working days. For further details on Express Post delivery times and terms and conditions, please visit the Australia Post website (www.australiapost.com.au)